ABSTRACT
Modern technology is all about speed and efficiency to connects you with your healthcare provider, ensures virtual communications, and gives you more access and control over the services you receive. Based on literature study, there is a lack of healthcare appointment system that enables patients making appointment and doctor confirming the appointment on the fly. This project aims to create a Smart Telehealth Appointment System-WI Care that enables user to make an appointment in ease. Compared to existing health care system, WI Care will be more prior to services instead of technology. Due to COVID-19 pandemics, constant lockdown had resulting social distancing measures, movement control order, and people avoid outdoor activities. These also led to poor service quality due to limitation of staff working in office with less working hours which directly affects the GPs and doctors' career at dead end. For the fundamentals of the system, WI Care will have an appointment system that can be managed by doctors meanwhile appointer can keep submitting form. WI Care ensure both parties can be conducting the same procedure as how every GPs and doctors able to work anywhere anytime. With dashboard and time scheduling, these are able to create chance for doctors and GPs having manageable workload as individual without the reliance of hiring staff members. This project suggests the healthy environment whereas every doctor can join WI Care as big community, share skills and tackles problem together. © The 2023 International Conference on Artificial Life and Robotics (ICAROB2023).